Need to return merchandise? Before returning your items please read our policy and instructions below.
For items that we stock regularly, Chefs' Toys customers may return items within 30 days of the purchase date if the items are unused, in new and sellable condition with all of the original packaging, accessories and parts included. For specially ordered items, please contact Chefs' Toys as manufacturer terms for returns may vary. Custom ordered items such as furniture may not be returned.
Chefs' Toys will credit you for the purchase of the returned item less a restocking fee of 20% and less any shipping fees. Exceptions may apply if Chefs' Toys made an error in processing your order. To keep our prices low and competitive, restocking fees are required to help offset some of the costs of processing returns.
What is the process? We try to make returns as easy as possible. Please contact our customer service department or email us at CustomerSupport@chefstoys.com. You must obtain a Return Merchandise Authorization (RMA) number from Chefs' Toys before returning items to us. We will review your request and provide further instructions.
Certain restrictions may apply. Please allow up to 4 weeks to process refunds.
We appreciate your business.
Chefs' Toys Customer Support