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Returns

Need to return merchandise? Before returning your items please read our policy and instructions below.

For items that we regularly stock, unless specified below, Chefs' Toys customers may return items within 30 days of the purchase date if the items are unused, in new and sellable condition with all of the original packaging, accessories and parts included. For special ordered items*, please contact Chefs' Toys as manufacturer terms for returns may vary. Custom ordered items such as furniture may not be returned.

Final Sale & Nonreturnable Items

  • Any Consignment, Demo, 'Special, Only 1 at this Price', Closeout, or Used Items
  • Special Order* or Custom Items
  • Perishable and Consumable Items, including food, and disposable items
  • Products sold in aerosol cans
  • Products that contain flammable liquid
  • Furniture

*Special Order Items are notated as "Special Order" on product detail page and/or description

Chefs' Toys will credit you for the purchase of the returned item less any applicable restocking fee up to 20% and/or any shipping fees**. Exceptions may apply if Chefs' Toys made an error in processing your order.

**In some cases, Chefs' Toys may deduct the shipping costs from your refund amount.

What is the process? We try to make returns as easy as possible. Please contact our customer service department or email us at CustomerSupport@chefstoys.com. You must obtain a Return Merchandise Authorization (RMA) number from Chefs' Toys before returning items to us. We will review your request and provide further instructions.

Certain restrictions may apply.

We appreciate your business.

Chefs' Toys Customer Support