If you visit or shop at ChefsToys.com, you accept these conditions.
When you visit ChefsToys.com or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all notices, disclosures, agreements and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Canceling or Changing an Order
In order to maintain efficiency and performance with our order process, we are not able to guarantee that an order can be changed or canceled once it has been submitted to one of our warehouses for processing. If you would like to cancel or change an order, please contact our inside sales team immediately at 714-665-2433 Monday through Friday 8:00 AM to 5:00 PM Pacific Time.
Our warehouse works on the weekends and some orders are processed and put on a truck ready for shipment on Monday. These orders cannot be changed or canceled. Once an order has been processed, the only option may be to request a return. See our return policy for the details or contact our customer service team.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Chefs' Toys or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Chefs' Toys and protected by U.S. and international copyright laws. All software used on this site is the property of Chefs' Toys or its software suppliers and protected by United States and international copyright laws.
License and Site Access
Chefs' Toys grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Chefs' Toys. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Chefs' Toys.
You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Chefs' Toys without express written consent. You may not use any metatags or any other "hidden text" utilizing Chefs' Toys name or trademarks without the express written consent of Chefs' Toys. Any unauthorized use terminates the permission or license granted by Chefs' Toys.
You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of ChefsToys.com so long as the link does not portray Chefs' Toys or its products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any Chefs' Toys logo or other proprietary graphic or trademark as part of the link without express written permission.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use ChefsToys.com only with involvement of a parent or guardian. Chefs' Toys reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.
Visitors may post comments, send other communications, and submit suggestions, ideas, questions, or other information, so long as this content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam". You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content.
Chefs' Toys attempts to provide product descriptions that are as accurate as possible. If you purchased a product from Chefs' Toys and if is not as described, we allow returns as part of our company return policy. Please refer to our return policy.
If the website shows a list price followed by other pricing, then the user acknowledges that the list price is a comparative price estimate and may or may not represent the prevailing price in every area on a particular data.
With respect to items sold by Chefs' Toys, we cannot confirm the price of an item until you order; however, we do NOT charge your credit card until after your order has been shipped and invoiced. Despite our best efforts, a small number of the items in our catalog may be mispriced. We reserve the right to correct any errors in pricing, copy, manufacturer's photos and/or illustrations. We also reserve the right to not sell an item due to incorrect pricing.
Chefs' Toys may offer a reduced price for items purchased in bulk. The discount varies based on the number of items and other factors. Please contact our customer service department.
Oversized and extremely heavy items may incur special shipping & delivery surcharges. Additional charges may be incurred due to ancillary service requested by our customers even when a Free Freight program is offered. These charges are typically for additional delivery requirements such as inside delivery or lift gate services.
Please Note: Common carrier orders $500 and over will be shipped "Signature Required" at no additional charge (orders less than $500 are sent without signature required unless requested at checkout).
Promotional Discounts and Coupon Codes
To redeem a coupon-code promotion, orders must be placed through our public catalog on ChefsToys.com. Payment for orders on which a coupon-code is redeemed must be made with a valid credit card. All public discounts and promotions exclude all products not in the public catalog. Offers are not valid with any other promotion or coupon code unless explicitly stated. Price adjustments for items recently promoted or discounted are available by request for merchandise that was purchased within 7 days of the current advertised promotion. Clearance and Weekly Markdown items are excluded from Price adjustment credits. Please contact Customer Service at 714-665-2433 with your order details. Online offers are not valid at Chefs' Toys store locations or for customers with contract pricing. No rain-checks. No substitutions. Online discounts apply prior to tax, shipping and processing fees.
Disclaimer of Warranties and Limitation of Liability
Except as set forth herein and where applicable, no warranty or affirmation of fact or description, express or implied, is made or authorized by Chefs' Toys. Chefs' Toys disclaims any express or implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property rights. Chefs' Toys also disclaims any liability for claims arising out of product misuse, improper product selection, improper installation, product modification, misrepair or misapplication. Chefs' Toys expressly disclaims any liability for consequential, incidental, special, exemplary, or punitive damages to the extent permissible. Chefs' Toys' liability in all events is limited to the purchase price paid for the product that gives rise to any liability.
By visiting ChefsToys.com, you agree to the laws of the state of California, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Chefs' Toys.
Any dispute relating in any way to your visit to ChefsToys.com or to products or services sold or distributed by Chefs' Toys or through ChefsToys.com in which the aggregate total claim for relief is sought on behalf of one or more parties shall be adjudicated in any state or federal court in Orange County, California, and you consent to exclusive jurisdiction and venue in such courts.
Site Policies, Modification, and Severability
Please review our other policies, such as our shipping and return policies posted on this site. These policies also govern your visit to ChefsToys.com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
10950 Virginia Circle
Fountain Valley, CA 92708